Who we are

We are GlitchCat Media! Our website address is: https://glitchcat7.com. Our business address is PO BOX 69, Falls Creek, PA 15840.

 

What personal data we collect and store, and why we collect it

We collect information about you during your site visit for analytics and for the checkout process on our store. We do not sell, trade, or transfer your personal data to third parties without your explicit consent.

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, and credit card/payment details. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including order issues
  • Process payments and prevent fraud
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

GlitchCat7 and Skytree have access to the information you provide us.

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

We have access to this information to help fulfill orders, process refunds and support you.

 

What we share with others

In this section you should list who you’re sharing data with, and for what purpose. This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds.

We share information with third parties who help us provide our orders and store services to you; for example, PayPal.

Payments

We accept payments through PayPal and Venmo. When processing payments, some of your data will be passed to these services, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy and Venmo Privacy Policy for more details.

WooCommerce Shipping & Tax

Data Used: Purchase total, currency, billing information. For taxes: the value of goods in the cart, value of shipping, destination address. For checkout rates: destination address, purchased product IDs, dimensions, weight, and quantities. For shipping labels: customer’s name, address as well as the dimensions, weight, and quantities of purchased products.

For automated taxes, the value of goods in the cart, the value of shipping, and the destination address is sent to TaxJar. Please see TaxJar’s Privacy Policy for details about how they handle this information.

For checkout rates, the destination ZIP/postal code and purchased product dimensions, weight and quantities is sent to EasyPost. For shipping labels we send the customer’s name, address as well as the dimensions, weight, and quantities of purchased products to EasyPost. We also store the purchased shipping labels on our server to make it easy to reprint them and handle support requests. You can read EasyPost’s privacy policy here.

Patreon features in this website

In order to enable you to use this website with Patreon services, we save certain functionally important Patreon information about you in this website if you log in with Patreon to view locked posts.
These include your Patreon user id, Patreon username, your first, last names and your vanity name. Additionally, the id of your campaign at Patreon and your campaign’s Patreon URL are also saved.
If you request that your data be deleted from this website, this data will also be deleted and Patreon functionality will not work. You would need to register on this website and log in to this website with Patreon again in order to re-populate this data and have Patreon functionality working again.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. On our website, this includes Twitch and YouTube.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Pinterest

We don’t track any activity if you choose to pin something on this website. For details of what Pinterest tracks, refer to their privacy policy.

Brute Force Attack Protection

We do not have accounts, comments, or contact forms enabled on our website. However, sometimes bots, presumably, will attempt to use these WordPress features. In order to check login activity and potentially block fraudulent attempts, the following information is gathered: attempting user’s IP address, attempting user’s email address/username (i.e. according to the value they were attempting to use during the login process), and all IP-related HTTP headers attached to the attempting user.

Activity Tracked: Failed login attempts (these include IP address and user agent). We also set a cookie (jpp_math_pass) for 1 day to remember if/when a user has successfully completed a math captcha to prove that they’re a real human. Learn more about this cookie.

Data Synced: Failed login attempts, which contain the user’s IP address, attempted username or email address, and user agent information.

 

Cookies

Our website uses cookies for store and site functionality. Some third-party services, like Twitch, YouTube, and Twitter, also engage cookies on our website. Read our cookie policy for more details.

 

Analytics

Jetpack Stats

Data Used: IP address, WordPress.com user ID (if logged in), WordPress.com username (if logged in), user agent, visiting URL, referring URL, timestamp of event, browser language, country code. Important: The site owner does not have access to any of this information via this feature. For example, a site owner can see that a specific post has 285 views, but he/she cannot see which specific users/accounts viewed that post. Stats logs — containing visitor IP addresses and WordPress.com usernames (if available) — are retained by Automattic for 28 days and are used for the sole purpose of powering this feature.

Activity Tracked: Post and page views, video plays (if videos are hosted by WordPress.com), outbound link clicks, referring URLs and search engine terms, and country. Jetpack also tracks performance on each page load that includes the JavaScript file used for tracking stats. This is exclusively for aggregate performance tracking across Jetpack sites in order to make sure that their plugin and code is not causing performance issues. This includes the tracking of page load times and resource loading duration (image files, JavaScript files, CSS files, etc.). The site owner has the ability to force this feature to honor Do Not Track settings of visitors. By default, DNT is currently not honored, but this may be requested.

 

What rights you have over your data

Under the General Data Protection Regulation (GDPR), you have the following rights:

a. Right to Access: You have the right to request access to the personal data we hold about you. Upon request, we will provide you with a copy of the information we have on record.

b. Right to Rectification: If you believe that the data we hold about you is inaccurate or incomplete, you have the right to request corrections or updates to your personal information.

c. Right to Erasure: You can request the deletion of your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

d. Right to Restriction of Processing: You have the right to restrict the processing of your personal data, which means we can store it but not use it under certain conditions.

e. Right to Data Portability: You may request a copy of your personal data in a machine-readable format to transfer it to another controller.

f. Right to Object: You have the right to object to the processing of your personal data in certain situations, including direct marketing.

How to Exercise Your Rights

If you wish to exercise any of your data rights or have questions regarding the processing of your personal data, please contact us using the information provided in the “Contact” section of our website.

 

Data Security

We take data security seriously and implement reasonable measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.

 

Updates to this Data Rights Statement

We may update periodically this Data Rights Statement to reflect changes in our data practices. We encourage you to review this statement regularly to stay informed about how we handle and protect your data.